Resources

Resources & Links

Council on Aging Customer Service receives over 1,600 calls per month with additional information calls in excess of 100 per week-day received by COA Receptionists. If we do not have an answer for you we will make effort to refer you to someone that can assist you.

Council on Aging Customer Service

Council on Aging

P.O. Box 671
Daytona Beach, FL 32115

Council on Aging of Volusia County is a private not-for-profit agency partially funded by the State of Florida Department of Elder Affairs with funds provided by the Community Care for the Elderly and the Older American's Act being administered by the Area Agency on Aging; ElderSource, the State of Florida Department of Children & Families, and some support from the United Way of Volusia-Flagler Counties and the County of Volusia. Council on Aging of Volusia County is a Registered 501 (c)(3) Corporation.

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Customer Service

Phone Numbers:

East Volusia 386.253.4700 - Daytona Beach Area

West Volusia 386.736.7747 - DeLand Area

SE Volusia 386.423.5316 - New Smyrna Beach Area

Toll Free 888.252.6110 - All Areas

Fax 386.253.6300 - Daytona Beach Main Office

OTHER IMPORTANT NUMBERS:

Emergency Management

American Red Cross (local)

386.226.1400

Federal Emergency Management (FEMA)

800.621.3362

Volusia County Emergency Management)

866.345.0345

Other Resources

AARP Chapter Locations

888.687.2277

Division of Blind Services

Agency for Health Care Administration
(AHCA)

888.419.3456

Information about Medicaid and Nursing Homes

800.329.3801

Department of Insurance

800.342.2762

Department of Veterans Affairs

800.827.1000

Department of Children & Families

386.238.4750

Do Not Call Registry - National

888.382.1222

Elder Helpline

800.963.5337

Food Stamp Office

386.238.3100

Florida Power & Light

800.226.3545

Health Department, Daytona Beach

386.274.0500

Health Department, DeLand

386.822.6250

Health Department, New Smyrna Beach

386.424-2065

Housing for Seniors

386.257.6000

Insurance Counseling (SHINE, Medicare)

800.963.5337

Medicaid Program & Medicare Services

866.762.2237

Medicare Hotline

800.633.4227

Mental Health

800.539.4228

Long-Term Care Ombudsman Program

386.226.7846

(Information about local nursing homes)

National Council on Aging

800.424-9046

National Institute on Aging

800.222.2225

Progress Energy

800.228.8485

Price Gouging - Attorney General

800.646.0444

Social Security Administration

800.772.1213

United Way of Volusia-Flagler Counties

877.253.9010 or 211

Weather & Time of Day

386.252.8000

Transportation

Votran Gold - Daytona Beach

386.756.7496

Votran Gold - Southeast Volusia

386.424.6800

Votran Gold - West Volusia

386.943.7033

EVAC - Ambulance

386.252.4900

Tax Assistance

AARP Tax Aide

888.227.7669

Internal Revenue Service (IRS)

888.829.1040

Fee for Service

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Proudly Serving Seniors

Since 1967

Abuse, Neglect and Exploitation

Elder Abuse Hotline Learn More 800.962.2873

Advance Directives

Living Will

Download & Print

Designation of Health Care Surrogate Download & Print

Abuse, Neglect and Exploitation

Elder Abuse Hotline Learn More 800.962.2873

Animal Care - Human Society

Daytona Beach Learn More 386.274.4703

DeLand(West Volusia) Learn More 386.734.2450

New Smyrna Beach (SE Volusia) Learn More 386.428.9860